Track an existing service
View booking status, assigned professional, invoice and support history using your registered mobile number.
Open my bookings →Help centre
Help that feels simple, even when the problem is not.
Choose what you need below. Every route uses plain language and takes you directly to the right next step.
START HERE
What can we help with?
Four clear paths for customers and service partners.
Email our team
Describe the issue and our support team can help you choose the right service.
Email support →Safety and verification
Know what to check before sharing your start PIN or allowing work to begin at your home.
Read safety guidance →Professional or agency help
Choose the correct workspace for your professional profile or service agency.
Open partner options →BEFORE YOU WRITE
Keep these details ready.
- 01Registered mobile number
- 02Booking number, if available
- 03A short description of the issue